Pharmacist led | Clinical Reviews | CS interface (2023)

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Interface works with the NHS to provide clinical support both on-site and remotely through a growing number of clinical assessments.

Our initial services addressed a recognized primary care need for bone health and fracture risk. From there, our clinical assessment offerings have expanded, working with practices to design and develop services that meet their needs.

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We are now working in various treatment areas including;asthma,chronic obstructive pulmonary disease (COPD),Diabetes, SeStroke Prevention in Atrial Fibrillation (AF).

Each assessment is unique, designed and delivered in a way that best suits both the practice and long-term management of the condition. Whether it's optimizing care or managing medications, our services are focused on providing the best possible support. This includes data interrogation, in-person clinics and remote support from our service support team.

Our full range of clinical services can be found herehere.

In addition to our treatment reviews, we have created a service dedicated to the Quality Outcomes Framework (QOF) and disease prevalence. Every time we attend a practice, we offer to buy oneQOF health checkso that progress can be monitored throughout the year. All interface clinical assessment services consider the QOF and seek to increase the prevalence of practice where appropriate, in addition to our ownQOF Disease Outbreak Service.

Optimizing care

Interface provides personalized care optimization services in the NHS to support healthcare professionals and improve the way they deliver care to their patients.

We understand the difficulties of caring for patients with various co-morbidities. The interface can support the management of these patients, focusing on individual conditions and treatment areas to optimize treatment and improve overall patient care.

We include a clinic component in many of our core services to support practices in managing patient workflows. This interaction with the patient allows us to follow all recommendations agreed by the doctor through our clinical pharmacist. Education is the primary goal of these clinics, helping patients understand their condition and maximize the benefits of their treatment.

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Medication Management

Medicines optimization services are the foundation of effective primary care prescribing strategies and as such are fundamental elements of the services we provide.

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We work with NHS organizations to carry out independent clinical audits across a range of treatment areas to help with clinical assessments, risk management and disease prevention. We take care to understand local formularies and guidelines to ensure all clinical support is aligned with practice priorities. In addition to streamlining the prescribing process, we can also work with practices to provide support and educational advice to patients to improve compliance or optimize treatment.

Interface can also implement medication management services through our custom diagnostic platforms, Attend2. These are individually tailored to specific chronic conditions and long-term conditions. Attend2 platforms enable the reinforcement of national guidelines and best practices within family medicine. Where gaps in care are identified, Attend2 platforms enable action plans to be created, clinical tasks to be performed and improvements to be measured.

Support services

We have a full-time support team working from our head office in Leeds who can help answer questions about our reviews.

They can work with practices to:

  • Arrange dates where our pharmacists can be present
  • Provide support after an assessment is completed
  • Complete any remote phone calls related to our reviews

Our Support Services team can also support patients directly by phone or email. Through these channels, we can then report agreement, compliance and symptom score data back to the practice, helping patients get the most out of their treatment.

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Working remotely, Support Support can perform clinical system searches to identify resource-intensive patients, perhaps those using non-standard, non-standard and/or cost-effective equipment and meters. Once these patients are identified, Interface can provide tools to support their assessment and treatment.

Using these capabilities, the Support Support team can also provide clinical support on QOF and disease prevalence to ensure practices are remunerated appropriately for the care they provide.

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QOF disease prevalence coding support

Pharmacist led | Clinical Reviews | CS interface (3)
Our clinical pharmacists can now provide coding support for a number of QOF areas

Learn more


What does it mean when pharmacist reviewing prescription? ›

What Does Pharmacist Reviewing Prescription Mean? A pharmacist is checking to see if the medication gives the appropriate interactions, dose, quantity, and indications. In addition, professionals will check the reliability of the medication to avoid forgery.

What is the effect of pharmacist led interventions? ›

The results showed that pharmacist's interventions significantly reduced HbA1c compared to usual care with an overall SMD of −0.67 (95% CI = [−0.87; −0.48], p < 0.0001).

What are the five key components of the pharmacists patient care process? ›

As noted in Figure 1, the PPCP includes five steps: (1) collect necessary informa- tion about the patient to understand their medical history and clinical status, (2) assess the information collected and analyze the clinical effects of the patient's current therapy to identify problems and achieve optimal care, (3) ...

What is the essential feature of EF1? ›

 EF1 Contextual features

This essential feature is about understanding your own situation as a pharmacy professional and how it may influence the quality of your consultations with patients.

What does it mean when a pharmacist is reviewing your prescription at Walgreens? ›

The pharmacist is checking to be sure that that a prescription is appropriate for an individual based on indications, interactions, dose, duplication and quantity. It also could mean that the pharmacist is checking on the legitimacy of the prescription to be sure that it is not a forgery.

How long does pharmacist reviewing prescription take? ›

This process can take up to a week, so it's best to stay on top of your healthcare provider and insurance company, all the pharmacy can do is reprocess the prescription to see if your insurance is covering it now.

What are the 4 principles of pharmacy? ›

A pharmacist respects the autonomy and dignity of each patient. A pharmacist acts with honesty and integrity in professional relationships. A pharmacist maintains professional competence. A pharmacist respects the values and abilities of colleagues and other health professionals.

What are the 5 R's to ensure proper pharmaceutical care? ›

Most health care professionals, especially nurses, know the “five rights” of medication use: the right patient, the right drug, the right time, the right dose, and the right route—all of which are generally regarded as a standard for safe medication practices.

What are three of the five parts of code of ethics in pharmacy? ›

  • Respect for patient's dignity and autonomy. ...
  • Beneficence. ...
  • Non-maleficence. ...
  • Justice. ...
  • Empathy and excellence. ...
  • Honesty. ...
  • Cooperation.

What is pharmacist led medication reconciliation? ›

Pharmacy-led medication reconciliation identifies and corrects medication errors that can potentially cause moderate to severe harm. This research sought to identify the impact of pharmacy-led medication reconciliation on patient outcomes and describe the changes in healthcare workers' perceptions of the program.

What are common pharmacist interventions? ›

Pharmacists' intervention and comments written on the prescriptions were used to revise each error and classify it into the following categories: (1) Change medication order/Clarify medicine; (2) Medication selection recommendation; (3) Prescribing medication without indication; (4) Therapeutic duplication; (5) ...

What are 3 consequences or dangers associated with polypharmacy? ›

Inappropriate polypharmacy — the use of excessive or unnecessary medications — increases the risk of adverse drug effects, including falls and cognitive impairment, harmful drug interactions, and drug-disease interactions, in which a medication prescribed to treat one condition worsens another or causes a new one.

Why would Walgreens delay my prescription? ›

Situations that may create a delay include: an incomplete or illegible prescription, manufacturer back orders, and medications that require prior authorization. However, we will notify you if there will be a delay with your prescription shipment.

How do you know if you pass Walgreens assessment test? ›

You will know if you've passed your assessment test from Walgreen simply by keeping in contact with your hiring manager.

What happens if a pharmacist gives you the wrong prescription? ›

If you were given the wrong medication from a pharmacy or drug store, and you have not yet taken the medication, it is good that you caught the mistake. You call the pharmacy immediately, advise them of the mistake and pick up the correct prescription.

How long will Walgreens delay a prescription? ›

How Long Does Walgreens Hold Prescription? Most Walgreens pharmacies will hold your filled prescriptions for seven (7) days after it has been filled. Depending on the specific Walgreens location you fill your prescriptions at, they may hold it for longer.

What is prescription reviewing? ›

The prescription review is defined as the process of evaluating and standardizing prescription writing and determining the suitability of the clinical use of drugs according to the relevant regulations and technical specifications.

How long does a prescription review take? ›

The doctor may ask questions about symptoms, side effects, and efficacy. This is a good time for patients to ask questions about medications too. Reviews should happen once a year. The reviews take about 30 minutes and are covered by insurance.

What is the code of ethics for pharmacist? ›

Interpretation:A pharmacist has a duty to tell the truth and to act with conviction of conscience. A pharmacist avoids discriminatory practices, behavior or work con- ditions that impair professional judgment, and actions that compromise dedication to the best interests of patients.

What are the 4 pillars of quality use of medicines? ›

appropriate — select the most appropriate medicine • judicious — use all medicines only when appropriate • safe — use all medicines safely • effective — ensure that medicine use achieves therapeutic goals.

What are the 3 mar checks? ›

WHAT ARE THE THREE CHECKS? Checking the: – Name of the person; – Strength and dosage; and – Frequency against the: Medical order; • MAR; AND • Medication container.

What are the 7 R in medication management? ›

7 Rights Of Medication Administration
  • Medication administration. ...
  • Right Individual. ...
  • Right Medication. ...
  • Right Dose. ...
  • Right Time. ...
  • Right Route. ...
  • Right Documentation. ...
  • Right Response.
Oct 11, 2021

What are the 5 rights and 3 checks? ›

At each safety checkpoint, the medication is verified with the patient's electronic MAR, confirming the right patient, right medication, right dose, right route, and right time. The third and final safety check is completed at the patient bedside, prior to medication administration.

What is the highest priority of the pharmacist? ›

In healthcare, patient safety is the top priority. While you won't directly care for patients, you will dispense the medications necessary for their treatment.

What are the 7 code of ethics in healthcare? ›

WHAT ARE THE 7 MAIN ETHICAL PRINCIPLES IN NURSING AND WHY THEY ARE IMPORTANT? There are seven primary ethical principles of nursing: accountability, justice, nonmaleficence, autonomy, beneficence, fidelity, and veracity.

What are the 3 major of ethics? ›

Moral philosophy is usually divided into three categories: metaethics, applied ethics, and normative ethics.

How long does a medication review take? ›

The medication review will take about 20 minutes. At the review, a GP or suitably qualified health professional will check that your medicines are working for you and that you are not having any problems with them. You will have the opportunity to ask any questions you may have about your medicines.

What is reviewing the patient's medication? ›

Medication review involves an evaluation of a patient's medicines with the aim of optimising the quality use of medicines. A medication review will often result in the identification of actual or potential medication-related problems and recommendations to optimise medicines use.

What are the four levels of a medication review? ›

This process required four main tasks: selection of relevant studies; assessment of study quality; synthesis of the results; and grading of the evidence.

What are the three types of medication review? ›

Prospective - evaluation of a patient's drug therapy before medication is dispensed. Concurrent - ongoing monitoring of drug therapy during the course of treatment. Retrospective - review of drug therapy after the patient has received the medication.

What should I look for in a medication review? ›

how safe the medicines are, how well they work, how appropriate they are, and whether their use is in line with national guidance. any monitoring tests that are needed.

How often are repeat prescriptions reviewed? ›

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review their regular medications and notification should appear on your repeat slip.

What is a Level 1 prescription review? ›

Level 1 (L1) Prescription (Medication) review

This technical review is defined as being a simple review of the medication without the patient present. This non-clinical review can typically be undertaken by practice administration and reception staff, Practice Managers, and Pharmacy Technicians.

How often should prescriptions be reviewed? ›

Your GP may also request that you have a regular medication review at regular intervals, usually yearly. You can also make an appointment at any time to discuss any concerns you have, or you can discuss them with your pharmacist.

Can a medication review be done over the phone? ›

A medication review is a private, confidential meeting between you and a GP or another suitably qualified health professional to discuss your medicines. The discussion may take place over the phone or in person.

Are medication reviews important? ›

A regular and detailed medication review is a good place to start – and an important step in preventing medication-related problems that could result in higher rates of absenteeism and more costly health interventions. This is particularly important for patients who take multiple prescribed medications.

What is a medication review called? ›

A prescription review (level 1) is a review of a patient's medicine by a pharmacist.

What is the most important reason for reviewing the patient's medication list? ›

When prescribing a new medication, make sure the patient understands what the drug is intended to treat. Reviewing this will help patients take their medication appropriately. This is particularly important for medications intended to treat the onset of symptoms, such as headache, nausea, or diarrhea.

What does a medication evaluation consist of? ›

Medication evaluation or medication-use evaluation (MUE) is a quality assurance (QA) tool. It reviews a patient's prescription and medication against a set of standards. A multidisciplinary team, comprising physicians, pharmacists, nurses, and administrators, prepares these standards.

How does a complete medication review benefit patients? ›

The goal is to make sure that the medications you take are right for you and are the best treatments for your specific conditions. Before your review, you'll make a list of every prescription and nonprescription medication you take. That means over-the-counter (OTC) medicines, herbal remedies, vitamins and supplements.


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